Prompt qualified technical support upon request.

“Mega-F” company provides professional technical support to its partners and customers.

Contact “Mega-F” specialists to solve the required question.

For clients’ convenience we have prepared subheads for prompt information search about the products and software, including answers for the most frequent questions, manuals and terms of warranty service.

Please consider that it is possible to solve technical questions on the phone, by calling unified technical support service. Calls on the number of technical support are free of charge, both using mobile phones and stationary phones registered in Moscow, Saint-Petersburg and all Russian regions.

You may receive the required information at the personal manager in your region.

Contact support

Need consultation of a specialist?

Contact technical support service by calling hot line (free of charge):

8 (800) 555-39-21

Need to update software?

Download installation sheets, CAN-firmware and software in software section.

Use quick search for software

Go to portal of technical support


“Mega-F” forum

Leave a query on a technical portal, developed for specialists of official dealer centers and installation centers.

Go to portal

FAQ – questions and answers

Specialists of the company have prepared a list of answers to the most frequent questions of users of car alarm systems.

Questions about SCHER-KHAN products

Questions about PHARAON products





Manuals for SCHER-KHAN

Manuals for PHARAON

Manuals for CARMEGA


Extended 5-years’ warranty for SCHER-KHAN car alarm systems.

Go to site

3-years’ warranty for PHARAON products.

Addresses of technical centers

12-months’ warranty for CARMEGA products.

More information